Consumer Purchase Journey for Smartphones,” India, Aug. 2019. Share Brand loyalty hinges on reengaging shoppers post-purchase With an average of 2.5 years between industry list phone purchases,14 in addition to the plethora of device options and channels available for researching the devices, OEMs need to work harder than ever to earn long-term loyalty. Unfortunately, features and price-sensitivities trump brand loyalty in most cases,15 and 87% of Indians looking for a new phone are considering switching brands with an average of industry list two brands in mind at any given point during their post-purchase services like warranties and returns, offering consistent customer support, helping customers troubleshoot.
Issues with their new device, and encouraging feedback and reviews are where brands can lay the groundwork to inspire loyalty industry list down the road — especially considering 58% of all shoppers continued doing more online research after buying the new buyers engaged after the sale is key to inspiring your customers’ family and friends, too, with 44% of all shoppers either writing a review or recommending their device to someone smartphone industry list shoppers take action after the purchaseThe keys to keeping up with today’s curatorial consumerWhat’s the most critical thing you need to think about when planning any marketing narrative?
Engagement, according to Kimberlee Wells, CEO at TBWA Melbourne and Adelaide. Wells, along with Ete Davies, CEO of Creative at Engine, and Karima Zmerli, chief industry list data science officer at Wavemaker U.S., talk about how marketers can co-create with consumers and, ultimately, craft end-to-end content experiences. The key to cutting through all the advertising industry list clutter is serving the right message to the right people and understanding when, where, and how consumers interact on each channel. Sun Hur, manager of Kia Motors Corporation’s.